Privacy
This policy explains how Smartwebapps handles personal information collected through this website and during lesson bookings.
Data controller
Smartwebapps is the data controller for personal information collected via smartwebapps.digital and through bookings for our training. Contact: info@smartwebapps.digital, (03) 6220 4962, 10 Mildura Street, Rocherlea, Tasmania.
Information we collect
- Identity and contact details you submit (name, email, phone if provided)
- Enquiry content, preferred lesson, and preferred dates
- Booking, deposit, and attendance records kept offline for administration
- Limited technical data such as IP address and browser type when logs are generated
- Cookie and analytics data as described in our cookies policy
We do not ask for brokerage passwords, account numbers, or identity documents through the website form.
Why we use it
We use personal information to respond to enquiries, confirm seats, deliver lessons, send follow-up calls related to a booking, improve the website, and meet legal record-keeping duties.
Retention
Enquiry messages are kept for up to 24 months unless a booking follows. Booking and payment records are retained for seven years to meet ordinary business and tax needs. Analytics data is retained according to the periods in the cookies table.
Sharing
We use service providers who host email, scheduling, or website infrastructure. They process information under our instructions. We do not sell personal information. We may disclose information if required by Australian law.
International transfers
Some providers may store or process data outside Australia. Where that occurs, we take reasonable steps to ensure information receives comparable protection, including contractual safeguards where appropriate.
Your rights
Under the Australian Privacy Principles you may request access to, or correction of, personal information we hold about you. You may lodge a complaint with us first; if unresolved, you may contact the Office of the Australian Information Commissioner.
Children
Our training is aimed at adults. We do not knowingly collect information from children under 16.
Updates
We may revise this policy by updating this page. Significant changes will be reflected in the page text and date of publication where practical.